Unfortunately, your %{brand_name} base device at "%{location_name}" has been offline for a while. Therefore, you can only use the marketing effect of %{brand_name} to a limited extent at the moment.

Please check the following steps to get the device up and running again:

✓ Is the power cable connected correctly?

✓ Is the network cable between the %{brand_name} base unit and your Internet router properly connected?

✓ Restart the %{brand_name} base device and your Internet router by briefly disconnecting them from the power supply.

When the device is back online, you will receive a confirmation email.

Need more help?

Check out our help section or give us a call:

Phone: %{brand_phone} (Monday - Friday from 10 a.m. - 5 p.m.)

Password recovery

If the specified e-mail address exists in the system, you will receive a link to reset the password.